Microsoft Teams

Breadcrumb Digital’s specialists have helped many clients make the move into Microsoft 365 and adopting Microsoft Teams is often the first step. Microsoft Teams is more than just a corporate chat tool; it’s a hub that drives productivity by giving members access to conversation, documents and apps all in one place.

Microsoft Teams is incredibility flexible, but planning how to best set it up, roll it out and support it is critical for its successful adoption. Our proven methodologies make it easy.

What is Microsoft Teams?

Microsoft Teams is a digital hub that brings all your team conversations, files, meetings and apps together in a shared workspace. It combines SharePoint’s document management capabilities with Skype-style chat and online meeting solutions, enabling users to co-author and share files with popular Office 365 apps like Word, Excel, PowerPoint and OneNote.

Microsoft Teams can be a good starting point for a wider Microsoft 365 roll out process. The project can be delivered quickly, at relatively low-cost and will require buy-in from the client project team. Once this first phase has been successfully delivered, our clients have a better understanding of the opportunities and challenges with adopting Microsoft 365 within their organisation. Breadcrumb is able to provide any necessary assistance to ensure adoption is strong, good practice is being followed, and to leverage more of the Microsoft 365 suite.

Our services

Breadcrumb offers Microsoft Teams integration and adoption services as an initial engagement to help our clients establish a solid Microsoft Teams foundation as part of a longer-term adoption program for Microsoft 365.

Breadcrumb’s role in is to act as a facilitator and best practice consultant, educating client staff so they can take ownership of moving into Microsoft Teams and its long-term maintenance.

The following overarching philosophies guide our advice and activities:

  1. Keep it simple, get everyone in and working, then improve.
  2. Client staff need to be able to maintain the solution after implementation.
  3. Complex configuration or custom development (code) should not be required,
  4. First impressions count – we want users to have a positive first experience.

Read more about our services in Microsoft 365.

Our Office 365 capabilities 

Advice and consulting

  • Rollout planning
  • Governance
  • Strategy and architecture
  • User experience design
  • Requirements gathering

Implementation and migration

  • Configuration
  • Front end development
  • Application and workflow development
  • Standard suite of customisable solutions

Support and training

  • Administration
  • Training and user guides
  • User adoption strategies
  • Dedicated help desk support
  • Ongoing service level agreements


  • Scripting and automation
  • Office 365 connectors and integrations
  • Office Graph app development

Here's what we think about Microsoft Teams...