The down side of Microsoft Teams: why you need governanceInformation architecture Microsoft 365 Microsoft Teams
In recent years the move to remote working has seen the use of Microsoft Teams grow exponentially. Microsoft Teams plays a critical role in the communication and collaboration of many organisations and along with increased usage, comes increased volumes of documents stored within a SharePoint environment.
Teams and channels can quickly propagate. While this makes collaboration easy for users, it also has negative results such as:
- increased risk of inappropriate disclosure of confidential information
- creation of orphan and ghost teams with no active owners or users
- creation of redundant, outdated and trivial teams and documents
- duplicated teams and documents
- overwhelmed users with membership to too many teams
- creation of an environment unmanageable by IT.
It is important to introduce a governance approach for Microsoft Teams to help reduce these risks and challenges and enable the organisation to manage teams and their content throughout their entire lifecycle.
A good governance approach will result in the following benefits:
- encourage collaboration in a way that can be managed by the organisation
- effectively manage the risk of sprawl
- reduce the number of redundant, outdated and unused teams and documents
- make it easy for users to find information they need
- ensure information is appropriately protected
Talk to Breadcrumb Digital about how to establish and implement governance for Microsoft Teams.