Using Microsoft Teams to create a team-centred workplace

To enable productivity and collaboration it is important to put the right tools in your team’s hands so they can focus on delivering great work. Microsoft Teams could be just what you need to help build a team-centred workplace.

Microsoft Teams is not just a corporate chat app. Microsoft Teams is a hub that gives members access to conversations, documents and apps all in one place.

Microsoft Teams can help transform daily routines and provide new, more productive ways of working.

Here’s some ways that Microsoft Teams can help:

  • Instead of sending emails and waiting for a response you can chat online in real time.
  • Instead of attaching documents to emails and creating numerous versions of the same file you can keep documents in one location and link them to your conversation.
  • Instead of waiting in turn for people to contribute, multiple people can work together in the same document at the same time without disruption.
  • Instead of remembering URLs or saving bookmarks to websites and online apps, you can create tabs and provide quick links to useful tools.

The key elements of Microsoft Teams

Microsoft Teams is a flexible platform. There are three key elements that can be used to build your unique environment:

1. Teams

You can create multiple ‘teams’ within the application. If you think about Microsoft Teams as a building, then teams are different floors of your building. Teams are usually created for a group of people working closely on a common goal, for example, department, division or project. You can create a private team and invite only specific people, or you can create a public team and allow everyone to join.

2. Channels

Channels are used for organising conversations around specific activities within a team. Using the building analogy channels are rooms.

3. Tabs

Tabs are used to provide quick access to online tools and services that commonly used by a team’s members. There are numerous types of tabs that can be added to channels. Tabs can be compared with room furniture.

Configuring Microsoft Teams to suit your organisation

Below are some examples of how Microsoft Teams can be configured.

Team Channels Tabs Tab type
Marketing Social media Conversations Group chat
Files Documents
Facebook Web link
YouTube Web link
Campaign planner Planner
Newsletters Conversations Group chat
Files Documents
MailChimp Web link
Templates SharePoint library
Website Conversations Group chat
Files Documents
Site Web link
Google analytics Web link
Google ads Web link
Sales Conversations Group chat
Files Documents
Sales dashboard Power BI
Sales plan Document


Human Resources Recruitment Conversations Group chat
Files Documents
Seek Web link
Job interview calendar Outlook calendar
Training Conversations Group chat
Files Documents
eLearning Web link
Training calendar Planner
Onboarding Conversations Group chat
Files Documents
Checklist Document
Onboarding schedule SharePoint list
Employee engagement Conversations Group chat
Files Documents
Survey Microsoft forms


From the examples above you can see how with one product you can build a team-centred work space that meets the specific needs of different groups of people.

But that’s not all…

There are other advantages that makes Microsoft Teams even more attractive.

Firstly, Microsoft Teams doesn’t require special licenses; it’s included in all Office 365 for Business subscriptions.

Secondly, you don’t need special skills or knowledge to get started. You can configure your first team in minutes using the user-friendly interface and system prompts.

Thirdly, you can allow team members to create and change teams, channels and tabs as they go, so they always have the right set of tools. Or you can have a full control over the whole environment and make sure everything is consistent and in line with your policies.

Got a question about Microsoft Teams? Get in touch. We’ve helped a wide range of organisations get started.