by Jennifer Linde | May 7, 2019 | User experience design
Understanding the difference between information architecture (IA) and user experience (UX) can be tricky. Let’s get to the bottom of it. What is information architecture? In a nutshell, IA is the organisation and labelling of information. IAs you’ll be familiar with...
by Jennifer Linde | Jan 8, 2019 | SharePoint intranets
There’s loads of great resources on the internet to help you plan for a card sort. My favourite for detailed instructions is the US Government’s Usability website. But while these resources are helpful, intranets have their own quirks when it comes to card sorting....
by Jennifer Linde | Nov 6, 2018 | SharePoint
Search in SharePoint is a powerful but mysterious thing, and sometimes it just won’t do what you expect. There is much to learn about configuring and optimising the search experience – but let’s leave that to the SharePoint gurus. In this article I focus on...
by Jennifer Linde | Oct 2, 2018 | User experience design
Which one of these shapes doesn’t belong? Shape two, because it is the only one that isn’t blue? Shape three, because it is the only one that isn’t a square? Shape four, because it is smaller than all the others? Shape five, because it is the only one that doesn’t...
by Jennifer Linde | Oct 2, 2018 | User experience design
From building a website to developing a new service, conducting user research is the first and most important step of any design process. But how can you communicate the results in a way that’s meaningful to others? That’s where personas step in. What is a persona?...
